Trainer's FAQ

Most frequent questions and answers For Trainers

Sign up with your email and password.                     

You will recieve an email with your verification code (check inbox or junk emails) Add it on the app to get access on OLYMPUS FITAPP

Once you sign up complete the ‘FORM 10 ‘ and add your details on ‘EDIT PROFILE’.We will check your information and cross your qualifications/ insurance and CV if they are valid and authentic.You will recieve an email that your account is under review.

To verify your account check your (inbox or junk email)to find the verification code.Add it on the app and get access on OLYMPUS FITAPP

If you havent register with us yet : Once you sign up complete the ‘FORM 10 ‘ and add your details on ‘EDIT PROFILE’. We will check your information and cross your qualifications/insurance and CV if they are valid and authentic.You will recieve an email that your account is under review.

Our team is reviewing your documents and will Accept or Decline your account based on your documents if they are valid and authentic. 

Once we send you an email that your profile is active you are in the platform ready to add your packages and be visible to the public.

Olympus personal trainer’s organization

To ensure that you stay in the app must:

  • Include all your current clients in your folder
  • Keep your client information organized
  • Always follow the 24hour cancellation
  • Keep the privacy of your clients details

Olympus personal trainer’s appearance


  • Keep your hair and facial hair neatly trimmed
  • Make sure you smell clean and fresh
  • Keep your clothes clean.
  • No jewelery excelling rings and stud earrings
  • Keep your fingernails clean and neatly trimmed


  • Keep your hair tied back neatly off your face
  • Make sure you smell clean and fresh
  • Keep your clothes clean.
  • Minimal hand and wrist jewelery only.
  • No dangling earring or neck jewelery

Olympus personal trainer’s behavior

In general we want to see that you are:

  • A true fitness enthusiast at work and at play.
  • Genuinely enthusiastic about Personal training.
  • Interested in continual learning and development.
  • Passionate, inspirational for your clients.
  • Able to add value by getting results and going the extra mile!
  • Professional, courteous and cheerful – even in the morning!
  • Approachable, friendly and helpful to all clients.

On a personal level, we want to see that you are:

  • Always on time for your personal training sessions.
  • Always 100% focused on your clients. 
  • Conscious of displaying positive, open and engaging body language.
  • A great organizer. 
  • Discreet with your smart phone only using in relation to your current session.

Always having a good day!

(A) This is a transparent platform where you can promote your personal training services creating packages and the same price will be shown to the client. (*Minimum service charge will be added in your package price that includes the email & payment charges taken by third party on the purchase)
(i) Thus you can attract clients without us being involve with your business. (no subscriptions).We get 20% of every package you are selling and the minimum fees for the translaction.
(ii) You won’t get limited salary per calendar month-you will earn as much as you want, there is no limit on number of packages you are selling, no limit on number of session you are delivering per day.

(B) This is open & trustworthy platform.
(i) We allow your clients contact you via the live chat funtionality.

(i) We allow your clients to connect with you on social media so they can see your profiles,build trust and would love to workout with you.
(iii) We check your qualifications & experience document and provide you assurance badge so that client get assurance that they are being trained by well experienced trainer.
(iv) We check your insurance validation of your liability insurance so consider your needs as an individual trainer or small business owner. General Liability insures against third party claims such as bodily injury, personal injury and property damage.
(v) We will take care of the payment. Be releif about the payments. You will be paid for each and every session you provide to a client.
(vi) Rating system of OLYMPUS FITAPP would keep your profile updated and increase trust in clients.

Absolutely you can. On the menu tap on ‘My Statistics’ and you will find all your activity for the current  month.

Simply on your profile screen tap on ‘Add package’ then add the title,price,duration of session and the description of your training package and then submit.

Every time a training package will be completed the client will write a review about you and will rate you with 1-5 stars.This way you will build your reputation as a trainer in our platform and you will be able to attract even more potential clients.
Always remember to deliver a great service!

Potential clients can find you by location or from adding on the filters their preferences (male or female trainer,fitness goals,workout place,group training,years of experience or specialty).Make sure that you have added the packages on your profile and your profile description.

Yes. Trainers who are still employees with restrictions on personal training a client (contracts or memberships) they can use the OLYMPUS FITAPP to get in touch with clients and direct them on how they can train. 

Don’t forget OLYMPUS FITAPP platform is built to help you with your personal business!

Trainers or clients can share their location with their close friends or family to feel more secure.

On this screen you can set a financial GOAL and see the total income you earning every and each calendar month.
You can also find out how many ACTIVE CLIENTS you do have, how many SESSIONS you are delivering and in what level your monthly RATING is.
OLYMPUS FITAPP provides you with a daily graph to see your progress on your training sessions.

To be in OLYMPUS FITAPP as a trainer your membership is free. Service fees are taken at the time of purchase where a client buys can review and accept the total amount requested to pay. These fees cover administrative fees.If you are selling your packages-services, 20% of every package you complete is taken by us.

You will get paid for the sessions you have delivered. The amount of the remaining sessions of the expired purchased package (90 days) will return to client.

Every 1st of a calendar month you will receive the total Income amount appearing on the (My Statistics) screen from the sessions you have delivered.
If you tap on ‘My Statistics’ on the menu you can see how much you will earn this month. (20% from every package is deducted from the total income)

You will have to add your Bank Details in the app so we can be able to pay you.
Name of the person holding the account,six-digit sort code of the account we are paying.Eight-digit account number of your account and your address. 
A payment reference will be (example. ”OLYMPUS-JAN19” ) which can normally be found on the payment details of your bank statement.
If you tap on ‘Settings’ on the menu you can see the ‘Bank Details’ option.
For any enquiries contact us on

You will get paid for the sessions you have delivered. The amount of the remaining sessions of the expired purchased package (after 90 days) will be lost.

If you think your friends and family will get some help refering the OLYMPUS FITAPP you can simpy tap on the menu ‘Refer a friend’ option. Always is a pleasure helping people through our comminity.

When you deactivate your OLYMPUS FITAPP account, your profile and packages won’t be visible on OLYMPUS FITAPP anymore.If you would like to deactivate your account just email us on

We locked your OLYMPUS FITAPP account because we determined that it violated the OLYMPUS FITAPP policy.
To unlock your account, you must contact us on to arrange a call with you.

Latest Posts


Online Personal Coaching – Try it!

March 27, 2020


Choose your Personal Trainer

March 14, 2020



November 14, 2019

Stay in touch

To stay in touch with us and get informed
for latest updates and promotions, just
type your email below